Page Contents

Frequently Asked Questions

What’s available from the library?

• Document services: copy, print, scan to email

Internet Resources
• MINERVA catalog and Account login
• Cloud Library (e-books and audio)
• Digital Maine Library (databases)
• Learning Express (life skills training)
• Sanford newspapers obituary index (through 2019)
• Sanford High School yearbooks
• Free WIFI (throughout the library)
• Ancestry.com (in-library use only)

Collections
• New Books • Fiction • Mystery • Large-print
• Audiobooks (CD and MP3)
• Children’s books, DVDs, audiobooks
• Local history
• Non-fiction • Young-Adult fiction
• DVD (movies, TV shows, documentary, travel, music)
• Magazines and newspapers 

Do you have Internet access?

Yes: six workstations are available for public use. Library membership is not required to use a computer. We have open WIFI in the library if you prefer to use your own phone, tablet, or laptop.

Do you have a notary?

Sorry, we do not have a notary on staff.

How do I get a library card?

Apply in person at the circulation desk.

Library cards are free to residents of Sanford and Springvale. Non-resident fee is $35/year or $18/six-months.

• Adults need to provide a photo ID and proof of current Sanford or Springvale residential address.
• High school students may use a current year student ID.
• Children from birth through middle school may be issued a library card if the application is signed by a parent or legal guardian.

Do I need my library card to check out materials?

Yes, the process is more accurate and more efficient when using the card. Your name may be similar to another patron's name in our statewide consortium, but your card number is unique. We will check out items with a valid photo ID. If your card is lost, a replacement is available for $2.00

What is the check-out period?

The check-out period for all items is three weeks.

How many times can I renew a book?

Each item is allowed one renewal (only) for three additional weeks.

Can I renew books online?

Yes. Either log in to your account or call us. You will need your library card number.

Are there any items that can’t be checked out?

Yes: current magazines and items with historic value must remain in the library.

How much are overdue fines?

As of June 2021 we are fine-free! Materials will still have due dates, but there will be no fines on items returned late. If you provide us with your email address, you will receive a reminder the day before your items are due.

Do you accept book donations?

We are not accepting book donations at this time.

Do you have book sales?

Sorry...our ongoing book sale was discontinued during the pandemic of 2020.

Do you have online audiobooks and e-books?

Yes! Use the Cloud Library app on your phone or tablet (or the website when using a browser).  You will need your Goodall Library account number and the following info:

• Country: United States
• State: Maine
• Library: Sanford: Louis B Goodall

Be sure to enter your entire 14-digit library card number when prompted (without spaces).

Site Index

Disclosures:
IRS Form 990 (Propublica Non-profit Explorer)
Patron Records (Retention and Destruction)

Pages:
About the library
Accessibility
Children's Area
Directions to the library
Donations and planned giving
FAQ/Index (this page)
Home Page
Reference Area
Renovation News

Topics:
Accessibility statement
Audiobook downloads (Cloud Library)
Book sales
Borrowing Policy 
Bulletin Board Policy
Children’s Room
Community Room application
Community Room reservation request (online form)
Complaint Policy
Conduct Policy
Copier
Databases (Digital Maine Library)
Discrimination Policy
Displays and Exhibits Policy
Directions to the library
Document services (fax, copy, scan, print)
Donations of books
Downloadable audiobooks
E-Book downloads (Cloud Library)
FAX service
Free Access to Libraries for Minors
Giving Opportunities
Handicapped access
History of the library
Internet access
Internet acceptable use policy
Library card application procedure
Materials selection policy
Meeting room policy
Meeting room application
Notary service
Obituary Index (Sanford newspapers)
Overdue fines
Photo Gallery
Photocopier
Planned Giving to Goodall Library
Reference services
Sanford Library Association
Service Animals Policy
Wi-Fi wireless Internet access